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Privacy Policy

Note: The English version of this Policy is the governing version and shall prevail whenever there is any discrepancy between the English version and the versions in any other language.


The protection of privacy and the safeguarding of our Clients’ Personal Data is of great importance to us.

Finalto Trading Limited is a company incorporated under the laws of The UK, the registered office of which is at The Broadgate Tower, 20 Primrose Street, London EC2A 2EW (“Finalto Trading” or “us”) and is an investment services firm regulated in the conduct of its activities by the Financial Conduct Authority (“the FCA”) under FRN 607305.

This purpose of this Policy is to explain to you:

References in this Policy to “Personal Data” are references to “Personal Data” as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as “GDPR”).

References in this document to “Associate" are references to an undertaking, company or other body corporate being a member of our Group, a representative whom we or another undertaking of our Group appoint, or any other person with whom we have a contractual, agency or other relationship that might reasonably be expected to give rise to a community of interest between us and them.

References in this document to “Group” are references to Finalto Trading and any entity controlled by or controlling Finalto Trading and entities under common ownership and control with Finalto Trading where “control” means direct or indirect control, of at least 50% of the voting rights or capital of an undertaking;

When collecting, processing and storing Personal Data provided by you, we are subject to the provisions of the GDPR and the revenant Personal Data protection laws and regulations of the United Kingdom.

We, our Associates, any persons deriving rights from us or our Associates, any members of our Group, agents or sub-contractors which we engage or work through for the purpose of collecting, storing and processing Personal Data and any third parties acting on our or their behalf may collect, process use and store Personal Data provided by you for the purposes of, or related to, carrying out the transactions and other services which we provide to you, operational support and development of our or their businesses, providing us or them with professional or other services, in enforcing our or their contractual or other rights, and for the purposes of enabling compliance with the contractual, legal and regulatory provisions anywhere in the world to which we or our Associates and the aforesaid third parties are subject. By opening an account with Finalto Trading, you hereby consent to such collection, processing, storage and use of Personal Data by us, our Associates or the aforesaid third parties in accordance with the provisions of this Policy, and agree that processing and storage of Personal Data provided to us by you may be carried out in or from any jurisdiction within or outside of the European Union including in or to countries or territories which do not offer the same level of protection of Personal Data as is enjoyed within the European Union.

You further represent and undertake that where you are a non-physical person providing to us Personal Data of any individual or where you are an individual providing us with Personal Data of any individual other than yourself, by opening an account with us you thereby undertake and represent that such person, whose Personal Data is collected, stored and processed in accordance with the provisions contained herewith, has been informed of and has given their consent to such collection, storage and processing of their Personal Data in accordance with the provisions contained herein and that they have been informed of their rights in relation to their Personal Data which is held and processed in accordance with the provisions contained herein.



Information you provide us when you apply for a trading account with Finalto Trading:

This is the Personal Data you provide us when completing our account opening application, including but not limited to your name, address, date of birth, email address, phone number(s), your professional background and income source etc. in order for us to facilitate the evaluation of your application and complete the relevant know-your-customer, anti-money laundering and appropriateness assessments that we are required to under the laws and regulations applicable to us. We also use this information for the purposes of communicating with you. We may collect details of your e-mail at the moment when you fill them in on the Website’s landing page to create an account but before you fully complete the registration process.

We may also collect information from you if you require technical assistance or customer support.

As a part of our verification procedure which we perform in accordance with the requirements of the applicable laws and regulations, we also collect information necessary to verify your identity, such as an identification card, passport or driver’s license. This information can also be obtained or verified by matching it with background information we receive about you from public records or from other entities not affiliated with Finalto Trading.

Additional information we may collect:

We may (but not necessary shall) also collect the following information:

Finalto Trading collects the necessary information required to open, transact and safeguard your assets and your privacy and to provide you with the services you require. To this end, Finalto Trading gathers information from you and may, in certain circumstances, gather information from relevant banks and/or credit agencies, and/or other sources (such compliance verification databases and similar service providers) which help us profile your requirements and preferences and provide better services to you.

For the purposes of GDPR, Finalto Trading acts as data controller in respect of the Personal Data that we collect from you.


Finalto Trading processes your Personal Data for the following purposes:


Once your Agreement with us terminates, we shall keep your Personal Data provided to us, including but not limited to your name, address, email, phone number, your trading and transaction history, deposits and withdrawals history, for at least 5 (five) years, as is required under Directive 2014/65/EU of the European Parliament and of the Council of 15 May 2014 on markets in financial instruments and amending Directive 2002/92/EC and Directive 2011/61/EU (“MiFID II”). Where we keep and process your personal data for marketing purposes based on your consent, we shall retain it until your consent is withdrawn or ceases to be valid.

However, depending on your country of residence and/or citizenship, there may be different statutes of limitation in force. A “statute of limitations” is a statute prescribing a period of limitation for the bringing of actions or claims of certain kinds, which means that, depending on the jurisdiction, you have the right to bring a claim against Finalto Trading in connection with your trading with Finalto Trading only during a certain period of time (the “Limitation Time”). We have a legitimate interest in retaining your personal information (such as your ID, address, transactional and trading history with us and records of your communications with us) in order to enable us to defend ourselves against any such claim that you may have. Accordingly, such personal information shall be retained by us after the date of expiration or termination of the Agreement during the Limitation Time.


Your personal information may be transferred or disclosed to any company within the Group or, subject to appropriate agreements and arrangements to ensure data protection, to third parties, for the processing of that personal information based on our instructions and in compliance with this policy and any other appropriate confidentially and security measures.


Under the GDPR, you, as a data subject have certain rights which are detailed below. Some of these only apply under specific circumstances and are qualified in several respects by exemptions in data protection legislation. We will advise you in our response to your request if we are relying on any such exemptions.


Our Website, and all its sub digital assets, mobile app and the landing page use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

For more information about cookies and how to manage them please see our Cookie Policy


From time to time, Finalto Trading may update this Privacy Policy. In the event Finalto Trading materially changes this Privacy Policy including how we collect, process or use your Personal Data, the revised Privacy Policy will be posted on the website keeping you informed. Any dispute over our Privacy Policy is subject to this Privacy Policy and the Agreement.


I have read, understood and agree with the terms of this Privacy Policy, and I confirm that I have full power and authority to be bound by the terms of this Privacy Policy.


For any queries or further information in relation to this Privacy Policy please Contact Us.